Frequently Asked Questions

How do I sign up for the class? And what happens next?

• To sign up for the CNA class, you'll sign up online. The registration form will be available soon. Once you submit your registration form, a member of our Human Resources team will reach out to you with more information.

What should I wear to the CNA class?

• Students are allowed to wear casual attire while in the classroom component. During skills lab component and clinical training component students will be required to wear a clean, well-kept scrub top and bottom. Shoes must be non-skid closed toed. A simple, neat hairstyle with the hair off the uniform collar is correct style of hair dress while in uniform. Fingernails must appear clean and well kept. Jewelry should be kept to a minimum. Students will wear a name tag during lab and clinical training. Strong odors or smell of smoke are not acceptable.

What is the attendance policy?

• Students will be required to complete all 76 hours before receiving their certificate of completion. There will be NO make up days. The student can only miss 10% of each section. This means only 3 hours of classroom, 1.6 hours of skills lab, and 3 hours of clinical can be missed. If the student does not meet 90% of the required hours, the student will not receive a certificate of completion. Regular and prompt class attendance is required of all students. Absences will be recorded in the class attendance record by the instructor when they occur.

What is the student conduct policy?

• Smoking: Cass Health is a smoke-free campus. Smoking is prohibited in all areas of the hospital and on the hospital grounds. The use of smokeless tobacco is also prohibited while on premise.
• All students are expected to comply in conduct with the rights and welfare of all students, hospital personnel, residents, and visitors. Students and staff all share the responsibility for seeing that student behavior is conducive to learning situations.
• Students at Cass Health have a right to be free from sexual harassment by fellow students, employees of facility, supervisors, or instructors.
• Any student attending class who is suspected of being under the influence of drugs or alcohol will be asked to leave for the remainder of the day at the discretion of the instructor.
• If performance, attitude, attendance, or academic problems arise, and a student is identified as unsuitable for this program, counseling to discontinue the program will be provided.
• If a student enrolled in the class finds that successful completion is difficult or endangered because of poor test results, the student will be counseled on an individual basis. Conferences will be documented.
• Cell phones and texting: All cell phones must be turned off in class and during clinical. No texting is allowed during class or clinical. Students may check their calls and return calls during break.
• Student Complaint Procedures: If a student has a complaint, the student will schedule a meeting with the instructor, or with the Program Coordinator.
• 16-hour completion policy:
  • Students, who have completed the first 16 hours of approved state curriculum may be hired by a long-term care facility as an aide. This student will need to complete the full 76 hours class within 4 months of starting the class to remain employed by the facility. In the clinical area, the student may only perform those skills in which he/she has demonstrated competency.
  • The class instructor will evaluate and document successful completion of competencies.
  • Student agreement form:
    • This form is given to the student on the first day of class. It is an agreement that they have been informed and understand the program's policies/procedures and the requirements needed to pass the course. It is also an agreement they will use their personal medical insurance or private resources to pay for any expenses incurred because of injury or illness. They agree to work under the supervision of an instructor and will uphold all policies regarding infection control, safety, confidentiality, and HIPAA.
  • The student will fill out an evaluation of the course and the instructor on the last day of class.